Privacy Policy

This privacy policy explains what data NewMind AI ("nmaistro," "we," "us," or "our") collects, stores, and uses from the users of its services, and under what conditions it shares this data with third parties.

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us.

1. Personal Data We Collect

We collect personal information that you voluntarily provide to us when you register for the Services, when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use.

The data you provide to us must be true, complete, and accurate, and you must notify us of any changes to such data.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Please review our Clarification Text to see what personal information we collect.

2. Use of Personal Data

We process your personal information for various reasons detailed in the Clarification Text, depending on how you interact with our Services.

3. Legal Basis for Processing Your Personal Data

If you are located in the EU or the United Kingdom, please read this section.

The European Union General Data Protection Regulation ("GDPR") and the United Kingdom General Data Protection Regulation ("UK GDPR") require us to explain the valid legal bases we rely on to process your personal information. The legal bases we rely on to process your personal information are described in the Clarification Text.

If you are located in Canada, please read this section.

We may process your information if you have given us specific permission to use your personal information for a particular purpose, or in situations where your permission can be implied. You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, for example:

• If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
• For investigations and fraud detection and prevention.
• For business transactions, provided certain conditions are met.
• If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
• For identifying injured, ill, or deceased persons and communicating with next of kin.
• If we have reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
• If it is reasonable to expect that collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
• If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
• If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
• If the collection is solely for journalistic, artistic, or literary purposes.
• If the information is publicly available and is specified by the regulations.

4. Sharing of Your Personal Data with Third Parties

We may be required to share your personal information in the following situations:

• We may share or transfer your information in connection with, or during the negotiation of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• We may share your information with Google Analytics to monitor and analyze the use of our Services. To opt-out of being tracked by Google Analytics across all services, you can visit https://tools.google.com/dlpage/gaoptout. For further information on Google's privacy practices, please visit the Google Privacy & Terms page.
• We may share your information with our affiliates, in which case we will require such affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
• We may share your information with our business partners to offer you certain products, services, or promotions.

5. Cookies and Other Tracking Technologies

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information regarding how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Processing of Your Personal Data When You Log in with a Social Media Account

Our Services provide you with the ability to register and log in using your third-party social media account credentials (such as your Facebook or Twitter logins). When you elect to do so, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the specific social media provider, but will typically include your name, email address, friends list, and profile picture, as well as any other information you choose to make publicly available on such a platform.

We will use the information we receive solely for the purposes described in this privacy notice or as otherwise explicitly stated to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and applications.

7. International Transfers of Your Personal Data

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in our facilities and by those third parties with whom we may share your personal information, in the United States and other countries.

If you are a resident of the European Economic Area (EEA), the United Kingdom (UK), Switzerland, or Turkey, please be advised that these countries may not have data protection laws or other similar regulations as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

We have implemented safeguards to protect your personal information during international transfers between our group companies and between us and our third-party providers.

8. How Long We Keep Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9. Data Security

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

10. Minors

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us.

11. Controls for "Do-Not-Track" Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, a uniform technology standard for recognizing and implementing DNT signals has not yet been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we are required to follow in the future, we will inform you about that practice in a revised version of this privacy notice.

12. Your Rights

Opting out of marketing and promotional communications: You may opt-out of our marketing and promotional communications at any time by clicking on the "unsubscribe" link in the emails that we send. You will then be removed from the marketing lists. However, we may still communicate with you—for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information: If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. For more information, please see our Cookie Policy.

Verification Process

Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. These verification efforts require us to ask you to provide information so that we can match it with the information you have previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so that we can match the information you provide with the information we already have on file, or we may contact you through a communication method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances dictate. We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon as we finish verifying you.

13. Request to Review, Update, and Delete Your Personal Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it.

14. Changes to This Privacy Notice

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

15. How to Contact Us

If you have questions or comments about this policy, you may contact us by email or at the following postal address: [NewMind AI's registered office address]

16. How to Review, Update, or Delete Your Data

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us.